abhigyaecom

FAQ’s

Frequently Asked Questions

Yes, absolutely! Every formula is crafted to meet strict quality and safety standards:

  • 100% Vegan & Cruelty-Free
  • Free from Alcohol, SLS, and Parabens
  • FDA Approved & Dermatologically Tested

Our range is designed for anyone aged 16 and above.

Yes. All products undergo rigorous dermatological evaluations and hold FDA approval. They are formulated without harsh or harmful chemicals, making them gentle for daily use. However, because every pregnancy journey is unique, we always advise consulting your healthcare provider or dermatologist if you have specific medical concerns.

Yes, all Papiyon formulas are 100% gender-neutral and designed for everyone.

  • Unopened Shelf Life: 24 months from the manufacturing date.
  • Period After Opening (PAO): Best used within 6 months after opening for maximum potency.
  • Usage Duration: Quantities are sized to last around 3 months when used as directed in a standard skincare routine, giving you plenty of time before expiration.

Keep items in a cool, dry place away from heat sources, moisture, and direct sunlight.

Our formulations are created to suit diverse Indian skin types. However, if you have sensitive or reactive skin, we always recommend conducting a patch test before full application.

  1. Select a Test Spot: Apply to a small, hidden patch of skin on your inner forearm or behind your ear.
  2. Prep: Wash the area with mild soap, rinse, and gently pat dry.
  3. Apply: Dab a tiny amount of the product onto the test area.
  4. Wait: Leave the product on undisturbed for 24 hours.
  5. Evaluate: If you notice any redness, itching, burning, or irritation, wash the area immediately and discontinue use. Consult a dermatologist if irritation persists.

Full ingredient lists are listed transparently on each individual product page on our website menu.

  • Timeframe: Email us within 1 hour of order placement to request a cancellation.
  • Dispatch Policy: Once an order has been handed over to our delivery partners, it can

Yes, provided the shipment has not yet reached the "Ready-To-Ship" stage. Please message our Customer Support team immediately via WhatsApp or email so we can update your delivery details in time.

You can purchase directly online at www.abhigyabiotec.com

Please contact us on WhatsApp immediately with the following details:

  1. Clear photo(s) of the broken or damaged item.
  2. The batch number (located near the MRP text on the outer packaging).

Message us on WhatsApp with:

  1. A photo of the physical tax invoice included in the box.
  2. Clear photos of all received items alongside the outer shipping package label.

Please notify our Customer Support team within 72 hours of receiving the delivery confirmation text/email so we can initiate a carrier trace and resolve the issue for you.

We accept UPI, Net banking, major Credit & Debit Cards, and Cash on Delivery (COD).

Don't worry, if your payment went through, reach out to customer support with your registered email ID and a screenshot showing the transaction/payment reference ID (e.g., pay_xxx). Our team will verify the payment and confirm your order promptly.

Yes, standard shipping fees apply at checkout based on order value and location.

Orders are fulfilled from multiple regional warehouses for faster dispatch:

  • Standard Delivery: 5 to 7 business days depending on your location (metro vs. non-metro).
  • Peak Periods: Deliveries may experience slight delays during promotional sales or holiday events.
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Any 2 @ 1,100
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Any 3 @ 1,500
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Any 4 @ 1,900